Privacy Policy

Personal Information

We collect information you provide directly to us, such as when you create an account, make a deposit, or contact customer support. This includes:

• Name, email address, phone number, and date of birth
• Payment information and transaction history
• Identity verification documents
• Communication preferences and support interactions

Usage Information

We automatically collect information about your use of our services, including:

• Device information and IP address
• Browser type and operating system
• Pages visited and time spent on our platform
• Betting patterns and game preferences

We use the information we collect to:

• Provide and maintain our gaming services
• Process transactions and manage your account
• Verify your identity and comply with legal requirements
• Detect and prevent fraud and money laundering
• Improve our services and develop new features
• Send you promotional offers and updates (with your consent)
• Provide customer support and respond to inquiries

We may share your information in the following circumstances:

• Legal Compliance: When required by law or to comply with regulatory requirements
• Service Providers: With trusted third parties who assist in operating our platform
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Fraud Prevention: To protect against fraud and ensure platform security

We never sell your personal information to third parties for marketing purposes.

We implement appropriate technical and organizational measures to protect your personal information, including:

• SSL encryption for data transmission
• Secure data storage with access controls
• Regular security audits and monitoring
• Employee training on data protection

You have the right to:

• Access and update your personal information
• Request deletion of your data (subject to legal requirements)
• Opt out of marketing communications
• Request data portability
• Lodge a complaint with supervisory authorities

If you have questions about this Privacy Policy, please contact us:

• Email: privacy@qbet.com
• Address: Abraham de Veerstraat 9, PO Box 3421, Willemstad, Curaçao