Casino Rules
Rules and regulations for all casino games
Last updated: December 2024
1. General Casino Rules
These rules apply to all casino games offered on our platform:
- All games use certified Random Number Generators (RNG)
- Game results are final and cannot be changed
- Minimum and maximum bet limits apply to all games
- Malfunction voids all pays and plays
- We reserve the right to limit or refuse any bet
- All times displayed are in UTC unless stated otherwise
2. Slot Games
Game Mechanics:
- Each spin is independent and random
- Return to Player (RTP) percentages are theoretical
- Paylines and winning combinations are clearly displayed
- Autoplay features are available on most games
- Progressive jackpots are updated in real-time
Betting Rules:
- Minimum bet: €0.01 per payline
- Maximum bet: €100 per spin (may vary by game)
- Bet levels and coin values can be adjusted
- All active paylines must be played
3. Table Games
Blackjack:
- Standard 52-card deck used (multiple decks in some variants)
- Dealer stands on soft 17
- Blackjack pays 3:2
- Insurance pays 2:1
- Double down allowed on any two cards
- Split allowed on pairs (up to 3 times)
Roulette:
- European Roulette: Single zero (0)
- American Roulette: Double zero (0, 00)
- Minimum bet: €1
- Maximum bet: €1000 (varies by bet type)
- No more bets called when wheel is spun
- Winning number determined by ball position
Baccarat:
- Standard 8-deck shoe
- Player and Banker hands dealt according to fixed rules
- Player bet pays 1:1
- Banker bet pays 1:1 (minus 5% commission)
- Tie bet pays 8:1
- Cards 2-9 worth face value, 10s and face cards worth 0, Aces worth 1
4. Live Casino
Live casino games are streamed in real-time with professional dealers:
- Games operate during scheduled hours
- Betting time is limited for each round
- Chat function available (subject to moderation)
- Video quality depends on internet connection
- Disconnections do not void placed bets
- Dealer decisions are final
Live Casino Etiquette:
- Be respectful to dealers and other players
- No offensive language or behavior
- Do not request personal information from dealers
- Follow chat guidelines at all times
5. Progressive Jackpots
Progressive jackpot games offer accumulating prize pools:
- Jackpots increase with each bet placed
- Maximum bet may be required to qualify
- Jackpot amounts displayed are approximate
- Network jackpots are shared across multiple casinos
- Jackpot wins are paid in full (no installments)
- Identity verification required for large wins
6. Game Malfunctions
In case of technical issues:
- All bets placed before malfunction remain valid
- Incomplete games will be resolved based on RNG outcome
- Refunds issued for games that cannot be completed
- Screenshot evidence may be required for disputes
- Our decision on malfunctions is final
7. Responsible Gaming
We promote responsible gaming through:
- Session time reminders
- Loss limit notifications
- Reality check pop-ups
- Self-exclusion options
- Links to problem gambling support